Shipping & Delivery
All orders are stocked and fulfilled directly from our European regional distribution center. EU orders clear with zero customs formalities, and UK / Switzerland / Norway orders ship duty-paid so you never see a surprise fee at the door.
Local EU Stock
100% of available inventory is located inside Europe. Orders are picked, verified, and packaged within 24 business hours.
No Surprise Import Fees
Orders shipped within the EU move customs-free. UK, Swiss, and Norwegian orders are pre-cleared and duty-paid, so you'll never face an unexpected charge on delivery.
Overland Fast Track
Dispatched via top-tier dedicated road transport networks (DPD, DHL Parcel, GLS) for rapid 1–3 business day delivery.
Domestic Returns Hub
Convenient European return address. If you require a cockpit size exchange, send it locally without expensive overseas freight.
Daily Dispatch Schedule & Operations
European Delivery Rates & Transit Estimates
| Delivery Service | Estimated Transit | Destinations Covered | Shipping Rate |
|---|---|---|---|
| EU Central Express Dispatch Direct local dispatch via DPD / DHL Ground Network | 1–3 Business Days | Germany, France, Netherlands, Belgium, Luxembourg | €7.95 (Free over €99) |
| EU Continental Standard Tracked overland courier with doorstep signature | 2–4 Business Days | Italy, Spain, Austria, Poland, Denmark, Sweden, Czechia | €9.95 (Free over €99) |
| UK & Non-EU Priority Priority cross-channel freight (Pre-cleared DDP) | 3–5 Business Days | United Kingdom, Switzerland, Norway, Ireland | €12.95 (Free over €149) |
Precision Packaging & Component Protection
Multi-Wall Reinforced Crates
Wheelsets and integrated cockpits are shipped in heavy-duty double-fluted corrugated boxes engineered to withstand cross-border transport pressures.
High-Density Form Inserts
Each rim, spoke bed, and carbon drop is secured in laser-cut rigid foam cavities, preventing surface abrasion, friction, and lateral hub shifts.
Hardware Compartmentalization
Titanium bolts, computer mounts, and carbon paste are sealed in separated inner compartments to eliminate contact with carbon surfaces.
🇪🇺 EU Duty-Free, UK/CH/NO Duty-Paid
Every parcel originates inside Europe, so EU deliveries clear with no customs formalities at all. For UK, Switzerland, and Norway, import duty and VAT are pre-paid on our end (DDP), so you won't be handed a surprise bill, handling charge, or inspection delay — the price you see at checkout is what you pay.
📦 Delivery Acceptance Protocol
Please inspect the outer carton prior to signing courier acceptance. If significant box deformation is visible, note "Damaged upon delivery" with the courier driver and take exterior photos before contacting support.